School Messenger FAQ

What is SchoolMessenger?

SchoolMessenger is a rapid notification system.  It specializes in school-to-home communication. Schools can use the system to inform parents and staff about a number of things including attendance, lunchroom balances, school closures/delays, among other matters.

How does it work?

The system is programmed to call the primary phone number of parents/guardians or staff for a variety of reasons that impact the safety and academic performance of students. SchoolMessenger is used to complement our emergency preparedness procedures and to inform parents/guardians or staff of upcoming school events such as statewide testing and parent meetings.

How do I update my contact information?

If you are a staff member, you need to email your district payroll representative who will update your records.

If you are a parent/guardian, you need to annually complete registration paperwork making certain your primary contact number is provided.  If your number should change, please notify your children(s) schools in order that all records are accurately maintained.

About SchoolMessenger

SchoolMessenger, a division of Reliance Communications, Inc., is a leading provider of parent notification solutions for education. Its family of products, which include desktop, server and hosted solutions, are in use in more than 6,000 districts and schools, connecting educators with millions of parents every day. Founded in 1999, the privately-funded company is headquartered in Santa Cruz, California. For information, visit